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2021 Toyota Highlander review

Used car review: a comprehensive look from new to now
7 photos

Toyota Highlander highlights

Customer rating

Pros

  • All Highlanders come with active driver aids
  • Smooth, powerful standard V6 with eight-speed automatic

Cons

  • Hybrid model's four-cylinder sounds unrefined under hard acceleration
  • Third row is not quite as roomy as in some rivals

Mileage (EPA estimate)

20 city, 27 highway, 23 combined

Pricing for current inventory

From $32,998 - $37,998*

2021
2021 Toyota Highlander Hybrid Limited side exterior

Current year

Sporty XSE trim debuts

7 photos
Price
Year

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Is the 2021 Toyota Highlander right for you?

The Toyota Highlander is a midsize three-row SUV that's bigger than a RAV4 but smaller than a Grand Highlander or a truck-based SUV like a Chevy Tahoe. The third row is fine for kids, but adults aren't going to want to spend much time back there. You get lots of easy-to-use storage when the third row is folded down, so the Highlander could be a good choice if you only need three rows of seating occasionally but extra space for everyone's gear all the time.

RepairPal® gives the Toyota Highlander a Reliability Rating of 4.0 out of 5.0, putting it in seventh place out of 26 midsize SUVs. With an average annual repair cost of $489, it should be fairly affordable to own. Plus, repairs aren't too serious or frequent, making the Highlander a strong option to consider.

What the 2021 Toyota Highlander does best:

  • Comfortable ride on most surfaces
  • Good fuel economy as a hybrid
  • Lots of standard driver aids like adaptive cruise control

When to consider other vehicles:

Toyota Highlander photos

2021 Toyota Highlander Review:

The Toyota Highlander is a three-row SUV that offers a slightly larger alternative to the ever-popular Toyota RAV4. The Highlander got a new trim for 2021, the sporty XSE that offers a sport-tuned suspension. That's not what most shoppers are looking for from a three-row SUV, and the Highlander already handles nicely for a big SUV. 

The Highlander comes standard with a V6 and is available with an efficient hybrid engine, too. Apple CarPlay® and Android Auto™ are standard features and you get desirable driver aids like adaptive cruise control and lane-keeping assistance as standard features. Keep in mind that the third row is cramped for adults and really cuts into storage space, so it's best used in a pinch and not as an everyday solution. 

What tech does the 2021 Toyota Highlander have?

Tech highlights:

+ Upgrade touchscreen is large and easy to use

+ Lots of USB ports for charging

- Reflection off the screen can be irritating

Connectivity

Every Highlander comes standard with wireless Apple CarPlay® and Android Auto™, and there are five USB ports (three in the front, two in the second row, but none in the back row) to charge your devices. You can also connect to the Highlander's stereo with Bluetooth®. The lower two trims (XSE, XLE) come with a so-so six-speaker audio system, while the top trim (Platinum) gets an 11-speaker JBL® system. 

Infotainment

An eight-inch touchscreen is standard on the Highlander, but a larger 12.3-inch touchscreen is an available feature throughout the lineup. The bigger touchscreen comes standard on top-of-the-line Highlanders, and Edmunds' editors found it easy to use in testing. The only downside is a glare that can be irritating when the screen is in direct sunlight. The screen is responsive without any noticeable lag, but voice controls don't work great. You're probably better off sticking to the voice assistant on your smartphone. 

Driver-Assist Tech

Every Highlander comes standard with adaptive cruise control (which keeps you a set distance behind the car ahead of you), frontal collision warning with automatic braking (warns you of an impending collision and applies the brakes in certain scenarios), blind-spot warning, and a lane-keeping system that keeps you from drifting into other lanes. Edmunds' testing found these systems work well and make driving more convenient. A backup camera is standard, and top-tier Highlanders get an overhead camera view that makes getting into tight parking spots a lot easier.

How comfortable is the 2021 Toyota Highlander? 

Comfort highlights:

+ Seats in the first two rows are comfy

+ Ride quality is good in most conditions

- Cramped third row

Front Seating

Edmunds' testing found the front seats of the Highlander comfortable, even on long drives. Finding a comfortable position isn't a problem up front thanks to the power-adjustable driver's seat. All but the base LE trim get a power-adjustable passenger seat and heated front seats. Cooled seats come on the Platinum- and Limited-trimmed Highlanders. 

Rear Seating

The second-row captain's chairs, standard on all but the base LE trim, also received high praise from Edmunds' editors. A second-row bench is a no-cost option on the second-tier XLE trim but is not available on any of the higher trims. A heated second row comes on the top-trim Platinum. The third row is cramped and is not a place adults will want to try to get into or spend much time.  

Ride Quality and Interior Noise

Edmunds' editors found the Highlander's ride quality excellent in both high- and low-speed driving, with the SUV's suspension doing an admirable job soaking up bumps in the road. Most wind noise won't be a problem on the Highlander, allowing you to have a typical-volume conversation when on the highway.

Does the 2021 Toyota Highlander have good storage?

Storage highlights:

+ Storage is great when the third row is folded

+ Decent cupholders and small-item storage pockets

- Storage is not great when you're using the third row

Cargo 

The Highlander has 16 cubic feet of storage behind the third row; for reference, a standard brown grocery bag is about a cubic foot. That's less than the Kia Telluride, which boasts 21 cubic feet behind its third row. Things get better once you fold the third row, though, opening the Highlander to an above-average 48.4 cubic feet. 

Storage

Toyota did a nice job with small-item storage. Cupholders can hold most standard cups and water bottles, and there are storage pockets throughout the vehicle that are great for small items. Up front, Toyota put in a couple of small storage shelves that can be useful for cellphones and glasses. 

How easy is the 2021 Toyota Highlander to use?

Ease of use highlights:

+ Car seat installation is easy

+ Touchscreen and center controls are easy to use

- Getting into the third row is tough

Entry, Exit, and Car Seats

First, the good: Adults won't have a problem getting in and out of the front two rows of the Highlander. The step-in height also makes it manageable for older kids. Installing a car seat in the second row is easy with the captain's chairs because they can slide forward, backward, and side to side. The third row remains the Highlander's weakness. It's hard for adults to get back there, and younger kids will also struggle to scramble into the back seat. 

Interior Layout and Visibility

Visibility is very good in the Highlander, and there aren't any significant blind spots to report. The controls on and around the touchscreen are easy to use and clearly labeled. Edmunds' editors were pleased with the quality of the backup camera and overhead-view camera you get on higher-trim Highlanders. Things work like you'd expect them to, making it an easy car to hop in and learn.

What’s the 2021 Toyota Highlander like to drive?

Driving highlights:

+ Powerful standard engine

+ Brakes are strong and bring you to a stop quickly

- There are better options for a sporty driving experience

Driving

The Highlander is powered by the same V6 engine that featured in the previous generation SUV. The good news is that while the Highlander might not be fun to drive in the traditional sense, it really doesn't have any significant downsides. It accelerates, brakes, and handles well for a vehicle of its size. 

Towing

Highlanders with the standard gas engine can tow up to 5,000 pounds when properly equipped, which is about average compared to the competition. Getting the hybrid drops that towing capacity down to 3,500 pounds.

 

Fuel Economy/Electric Efficiency

The standard Highlander gets between 24 mpg and 25 mpg in combined driving, according to the EPA. The hybrid improves upon that significantly, bumping the combined mpg up to between 35 mpg and 36 mpg. That's a big improvement and compares well to competitors like the Kia Sorento Hybrid.

EPA Fuel Economy Estimates

Engine

Fuel Economy Estimate

3.5-liter V6

21 city / 29 highway / 24 combined

3.5-liter V6 (AWD)

20 city / 27 highway / 23 combined

2.5-liter turbocharged four-cylinder hybrid (FWD)

36 city / 35 highway / 36 combined

2.5-liter turbocharged four-cylinder hybrid (AWD)

35 city / 35 highway / 35 combined

2.5-liter turbocharged four-cylinder hybrid (AWD, Platinum and Limited trims)

35 city / 34 highway / 35 combined


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Ratings & reliability

Customer ratings

The 2021 Toyota Highlander impresses with its smooth ride, spacious interior, and reliability, though fuel economy and limited cargo space with the third row up are drawbacks. Customers praise its advanced features but note a learning curve for technology. Overall, it's a top family SUV choice.
4
Excellent

RepairPal gave the Toyota Highlander an overall reliability rating of 4 out of 5 stars, which RepairPal describes as Excellent. This rating ranks Toyota Highlander 6th out of 32 among Midsize SUVs.

View RepairPal's full rating of the Toyota Highlander

Toyota Highlander features and specs

XSE 4D Sport Utility 2WD

Standard Features

  • Fold-Away Third Row
  • Rear View Camera
  • Power Locks
  • Overhead Airbags
  • Power Seat(s)
  • Front Seat Heaters
  • Power Windows
  • Power Mirrors
  • Lane Departure Warning
  • Air Conditioning
  • Smart Key
  • Sunroof(s)
  • Traction Control
  • Rear Defroster
  • Rear Sunshade
  • ABS Brakes
  • Rear Air Conditioning
  • Quad Seats
  • Side Airbags
  • Automated Cruise Control
  • Blind Spot Monitor
  • Third Row Seat
  • Remote Start
  • Leatherette & Cloth
  • Heated Mirrors
  • Alloy Wheels
  • 20 Inch Plus Wheels
  • Power Hatch/Deck Lid
  • Automatic Transmission
  • AM/FM Stereo
  • Apple CarPlay
  • Satellite Radio Ready
  • Android Auto
  • Auxiliary Audio Input
  • Bluetooth Technology
  • Leather Seats
  • Full Roof Rack
  • Tow Hitch
  • Running Boards
  • JBL Sound System
  • Navigation System

Drive Wheels

Front Wheel Drive (2WD)

Engine size

3.5L

Horsepower

295

Torque (ft-lbs)

263

Engine type

Gas

Fuel capacity

17.9

Wheelbase

112.2"

Overall length

197.4"

Width

76"

Height

68.1"

Leg room

F 40.4"/M 41"/R 27.7"

Head room

F 38.4"/M 39.4"/R 36.1"

Front tires

P235/55VR20

Rear tires

P235/55VR20

Seating capacity

7

Max towing capacity

500/5000 lbs.

Transmission

Automatic

2021 Toyota Highlander FAQ

All Toyota Highlander years

Not sure what year to select? Learn about each Toyota Highlander generation from 2013 to 2026

What is new for the 2021 Toyota Highlander?

  • New trim level added for enhanced features.
  • Standard equipment now includes advanced safety technologies.
  • New infotainment system with larger touchscreen and improved connectivity options.
  • Updated engine options for better fuel efficiency and performance.

2021 Toyota Highlander trims

Curious how Toyota Highlander trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

L:

LE:

XLE:

XSE:

Limited:

Platinum:


* Price excludes taxes, title, registration, and fees. Applicable transfer fees are due in advance of vehicle delivery and are separate from sales transactions.

We hope you found this information helpful. This content is intended to inform and is not meant to indicate that a particular vehicle is currently available or recommended for you.​

Statements of fuel economy or EV range are based on EPA and other third-party estimates for vehicles when new. Fuel economy and EV range will degrade with time and vary based on age, driving conditions, vehicle history, and other conditions. See fueleconomy.gov for more info.

Editorial content contained on this page comes from Edmunds.com, Inc., a subsidiary of CarMax Enterprise Service, LLC, and information related to featured vehicles comes from third-party sources, including manufacturer information. Product and company names may be trademarks or registered trademarks of third-party entities. Use of them does not imply any affiliation with or endorsement by these entities. By clicking on any video links, you will be taken to a third-party site maintained by YouTube, Inc.

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