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2020 Toyota Highlander Hybrid review

Research, photos, specs, and expertise
7 photos

Toyota Highlander Hybrid highlights

Customer rating

RepairPal reliability rating

(data not available)

Pros

  • Strong fuel economy ratings
  • Available all-wheel drive
  • Advanced driver-assistance features

Cons

  • Small third-row seat
  • Less engine power than 2019 model

Mileage (EPA estimate)

29 city, 27 highway, 28 combined

Pricing for current inventory

From $33,998*

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2020 Toyota Highlander Hybrid blends luxury with economy

Toyota completely redesigned the Highlander Hybrid midsize SUV for the 2020 model year, and the new design is a major upgrade from the previous model. Its new 2.5-liter gas engine, paired with an electric hybrid motor and continuously variable automatic transmission, earns an EPA estimate of 36 mpg combined for front-wheel-drive models, and 35 mpg for all-wheel-drive models (an increase of up to 7 mpg). Fuel economy figures are based on EPA estimates for when vehicle sold as new. Actual mileage will vary based on things like battery age, vehicle condition and history, driving and charging habits, accessory use, and driving conditions. Battery capacity may decrease with time and use. See fueleconomy.gov for more info.

The 2020 Highlander Hybrid can be found in four distinct trim levels, ranging from the basic LE up to the super-luxurious Platinum. That allows buyers to choose the Highlander Hybrid that best meets their families' needs and budget. With a second-row bench seat, the Highlander Hybrid will carry up to eight people, or seven with the available captain's chairs in the second row. With an impressive tech package, the 2020 Toyota Highlander Hybrid is a great choice for families.

All Toyota Highlander Hybrid years

Not sure what year to select? Learn about each Toyota Highlander Hybrid generation from 2012 to 2026

What is new for the 2020 Toyota Highlander Hybrid?

  • Trim Added: Sport Edition with enhanced performance features.
  • Trim Discontinued: Base Model no longer available for 2024.
  • Standard Equipment on all models now includes advanced safety features and a larger infotainment screen.
  • New Equipment: Optional hybrid engine available for select trims.

2020 Toyota Highlander Hybrid trims

Curious how Toyota Highlander Hybrid trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

LE:

XLE:

Limited:

Platinum:

Toyota Highlander Hybrid photos

What We Like 

  • Fuel economy: The EPA rates the front-wheel-drive 2020 Highlander Hybrid at 36 mpg in combined city and highway driving, and the all-wheel-drive version just 1 mpg less. That's a major boost over prior years, and truly excellent for a vehicle of this size and weight. 

  • Available all-wheel drive: Far too often, buyers are forced to choose between the confident handling of all-wheel drive and the improved fuel economy of a hybrid. The 2020 Highlander Hybrid offers both features together, with no real penalty in fuel economy. 

  • Advanced features: The 2020 Highlander Hybrid comes standard with Toyota’s suite of advanced driver aids, which includes blind-spot warning with rear cross-traffic alert, lane tracing assist, and road sign assist. Those are important standard features for any family-oriented passenger vehicle. It also includes adaptive cruise control, which follows prevailing traffic speeds. 

What Needs Improvement  

  • Small rear seat: The third-row seating in the Highlander Hybrid is small, and really comfortable only for children. This is a common issue with midsize three-row SUVs, and a full-size vehicle may be the better choice if adults typically will be riding in the third row. 

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Ratings & reliability

Customer ratings

4.8 out of 5

8 customer reviews
The 2020 Toyota Highlander Hybrid excels in fuel efficiency, spaciousness, and ride quality, making it an excellent family vehicle. However, some reviewers noted issues with seating comfort, inconsistent braking (linked to regenerative system design), and the onboard technology’s limitations. A reliable, eco-friendly choice with minor trade-offs in affordability and luxury.

Toyota Highlander Hybrid features and specs

Curious how Toyota Highlander Hybrid trims differ? Use our side-by-side vehicle comparison to see the differences and similarities

XLE 4D Sport Utility 2WD

Standard Features

  • ABS Brakes
  • Power Mirrors
  • Front Seat Heaters
  • Smart Key
  • Overhead Airbags
  • Traction Control
  • Sunroof(s)
  • Third Row Seat
  • Leatherette Seats
  • Fold-Away Third Row
  • Power Windows
  • Blind Spot Monitor
  • Lane Departure Warning
  • Power Locks
  • Power Seat(s)
  • Side Airbags
  • Automated Cruise Control
  • Air Conditioning
  • Rear Defroster
  • Rear Sunshade
  • Rear View Camera
  • Rear Air Conditioning
  • Alloy Wheels
  • Power Hatch/Deck Lid
  • Automatic Transmission
  • AM/FM Stereo
  • Auxiliary Audio Input
  • Android Auto
  • Apple CarPlay
  • Satellite Radio Ready
  • Bluetooth Technology

Optional Features

  • Quad Seats
  • Full Roof Rack
  • Tow Hitch
  • Running Boards
  • Navigation System

Drive Wheels

Front Wheel Drive (2WD)

Engine size

2.5L

Horsepower

243

Torque (ft-lbs)

175

Engine type

Hybrid

Fuel capacity

17.1

Wheelbase

112.2"

Overall length

194.9"

Width

76"

Height

68.1"

Leg room

F 40.4"/M 41"/R 27.7"

Head room

F 38.4"/M 39.4"/R 36.1"

Front tires

P235/65SR18

Rear tires

P235/65SR18

Seating capacity

7

Max towing capacity

350/3500 lbs.

Transmission

Automatic

2020 Toyota Highlander Hybrid FAQ

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Statements of fuel economy or EV range are based on EPA and other third-party estimates for vehicles when new. Fuel economy and EV range will degrade with time and vary based on age, driving conditions, vehicle history, and other conditions. See fueleconomy.gov for more info.

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